Legal information

This site is published by Carrefour, a limited company (société anonyme) capitalised at €1,936,694,527.50  headquartered at 33, avenue Emile Zola, 92100 Boulogne Billancourt, and registered on the Nanterre trade and companies register under number B 652 014 051. Telephone: 01 41 04 26 00 (Carrefour HQ).

The hosting is provided by Hewlett Packard.

1, avenue du Canada
91947 LES ULIS Cedex
Tel: +33 820 211 211

This website has been developed by Carrefour for all surfers interested in finding out more about our group, its activities and its services. As it is the group’s institutional site, the charter below does not deal with general conditions of sale or on-line payment security, which are covered by our commercial sites. The charter and its underlying principles may be modified by Carrefour at any time, so we invite you to visit this page regularly.

The Carrefour group is committed to a completely open privacy policy for everyone.

Respecting your privacy

The Carrefour group is anxious to respect the privacy and protect the personal data of everyone wanting to access our website, so we would like to tell you about the type of data that we collect from visitors to our site and how we use and protect this information.

Personal data
The term “personal data” refers to “data enabling the private individuals concerned to be identified in any form whatsoever, directly or indirectly” (extract from Article 4 of the French Data Protection Act (No. 78-17, dated 6th January 1978)), e.g. people’s names, postal addresses, telephone numbers and e-mail addresses.

Use of your personal data

By using the site, you consent to the use by our site of the personal data that you have provided, which we need in order to send you newsletters and which allow you to use certain services offered by the site.  Under the French Data Protection Act, you have the right to access, correct and challenge your personal data collected by us, which can be exercised by e-mailing

About your e-mail address
By giving us your e-mail address, you agree to the site reserving the right to e-mail you the Carrefour group newsletter. You can unsubscribe at any time by clicking on the link provided with each issue of the newsletter or by going directly to the “Subscribe” page on the site. In accordance with French law, Carrefour may disclose such information to any private individual, legal entity or official body that may be entitled to demand it. Finally, Carrefour compiles user data (personal and other data) for statistical analysis for its own purposes. As the analysis results form a body of completely anonymous data, Carrefour may communicate them to third parties.

We cannot guarantee that this site will operate continuously or be completely error-free, as we have solely an obligation to use our best endeavours in this respect. We cannot be held liable for any prejudice resulting from use of our site, irrespective of the reason. In particular, we cannot be held liable for data corruption, fraudulent access to data and/or accidental transmission via the virus service. Likewise, we cannot be held liable for any events due to a case of force majeure, breakdowns or technical problems affecting hardware, programs, software or the Internet causing the suspension or termination of the service.

How Carrefour uses your personal data?

The personal data that we collect when you visit our site are used by the Carrefour group solely to improve our website and to supply you with services that meet your needs more effectively. We also wish to inform our site visitors that the information that you provide may be shared with Carrefour group companies and only such companies in order to provide you with a better service. Carrefour may disclose any of your personal data to any private individual, legal entity or official body that may be entitled to demand such information in accordance with French law.

Security measures for the data provided to us

Carrefour has adopted measures to protect the information that you provide to us, so no Carrefour member of staff is authorised to use the data that you give us unless this is necessary.

External links
Our site may contain hypertext links to other sites. We do not make any commitment in respect of any other site that you may access via our site and we cannot be held liable under any circumstances for the contents of such sites, their operation or access to them.

Intellectual property
By visiting the website published by the Carrefour group, which owns all the relevant intellectual property rights, you promise not to copy or download any or all of the contents except with our explicit permission in advance.

Governing law
This site is subject to French law.

How to contact us?

The purpose of this charter is to protect your privacy, so we would be grateful if you would let us have your suggestions and comments. Please do not hesitate to let us know of any breach of your privacy resulting from your visit to the Carrefour site. We will reply as soon as possible.

- If in future you do not wish to be contacted following a visit to the Carrefour site, please write to us at
- If you wish to check, correct or update any personal data that you have given to us, please write to

Carrefour will do everything in its power to give you satisfaction. In accordance with the provisions of the French Data Protection Act, this site has been declared to the French data protection board (Commission Nationale de l'Informatique et des Libertés).



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