Every year, the French Institut de Commerce issues the SIRIUS awards in recognition of good collaborative practices put in place by retail businesses to better serve consumer needs. Their purpose is to shed light on the future of retail by showcasing businesses that are helping to transform the industry. This year, the “Plural Beauty” concept developed jointly by Carrefour and L’Oréal won the SIRUS 2019 award for “Customer Experience”. An honour that has reinforced Carrefour’s commitment to rolling out the concept more widely across stores.